2RCA021397A0001F
2RCA021397A0001F身处异地的维护工程师会由于多种原因参与到远程的客户支持中。维护工程师可以接入Internet，通过巨元监控中心的安全，与客户现场的设备建立连接。基于东用科技《无线远程维护解决方案》，巨元可获得满足以下特征的*系统：
工程现场网络无人值守，4G无线工业路由器7*24小时在线。
4G无线工业路由器无需另购开关电源，可通过PLC电源直接供电。
工程现场网络接入无需运营商布线，4G无线工业路由器通过遍布全球的4G网络快速接入Internet。
4G无线工业路由器集成多层次安全功能，用户无需另购其他网络安全设备。
提高人力资源的利用率：巨元维护人员可通过安全隧道，对现场故障工程进行分析，如可远程解决则避免维修工程师往复故障现场。如不可解决则安排配件及附近工程师排除此故障。
提升企业形象，创造二次价值：巨元可利用已有业务系统，实时搜集前端设备状态。如发现前端设备呈现故障特征，提早安排对此设备进行维护。这样既可大大降低设备的停机率，提升产品可靠性。又可提升企业在用户心中的形象，降低企业维修成本，为巨元在未来行业竞争中赢得高端市场提供充足的实力。PLC
Maintenance engineers in different places will participate in remote customer support for a variety of reasons. The maintenance engineer can access the Internet and establish a connection with the customer's on-site equipment through the security certification of Juyuan Monitoring Center. Based on Dongyong Technology's Wireless Remote Maintenance Solution, Juyuan can obtain a perfect system that meets the following characteristics:
The network at the project site is unattended, and 4G wireless industrial router is online for 7 * 24 hours.
4G wireless industrial router does not need to purchase additional switching power supply, but can be directly powered by PLC power supply.
The network access of the project site does not require operator wiring. 4G wireless industrial routers can quickly access the Internet through 4G networks all over the world.
